Privacy Policy

Our Privacy Commitment

At Intonality, we believe great music experiences shouldn't come at the cost of your privacy. This Privacy Policy explains how we collect, use, protect, and respect your personal information.

We're committed to being transparent about our data practices and giving you meaningful control over your information. You have the right to know what data we collect, why we collect it, and how you can manage it.

Summary: We collect minimal data to run the platform and process campaigns. We never sell your personal information and you control your data.

Information We Collect

We may collect the following types of information when you use our service:

• Account information - Email address, name, profile preferences, and account settings you provide during registration.
• Campaign data - Track details, release information, and campaign preferences you submit when using our platform.
• Usage analytics - How you navigate our site, which features you use, time spent browsing, and performance metrics.
• Device information - Browser type, operating system, device model, IP address, and general location information.
• Third-party data - Spotify integration data (with your permission), social login data, and analytics from partners.
• Communications - Customer support messages, feedback you provide, and survey responses.

How We Use Your Information

We use the information we collect to:

• Create and maintain your account
• Authenticate and verify your identity
• Process and manage your music campaigns
• Provide customer support and assistance
• Send important account notifications
• Analyze usage patterns and fix bugs
• Prevent fraud and protect against security threats
• Comply with legal obligations

Data Sharing & Third Parties

We are transparent about when and why we share your information. We may share data with:

• Spotify - For playlist integration and music streaming
• Analytics services - Google Analytics for usage insights
• Security partners - To protect against fraud and threats
• Legal authorities - When required by law
• Service providers - Cloud hosting and customer support

We do not sell your personal data to data brokers or third-party advertisers. We do not give advertisers direct access to your data.

How We Protect Your Data

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

• Data is processed on secure, regularly audited infrastructure
• We comply with GDPR requirements for EU users
• Data transfers are protected by appropriate safeguards including Standard Contractual Clauses

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. See our Cookie Policy for full details.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us through the contact page.

Contact

If you have questions about this Privacy Policy or how your data is handled, please contact our team. We aim to respond within 48 hours.